Information Management
How Information Flows (or doesn’t flow) around your Organisation
This is not about the management of IT, but the management of information itself within organisations, what criteria are used to turn raw data into information and how information is transmitted between and within different organisational levels.
It has been my experience in general that information tends to be tailored at each level to what they believe the next level ‘wants to hear’. I have seen managers suppress what hey think is ‘negative’ and also in other organisations what they think is ‘positive’.
Usually senior management get the feeling that something isn’t quite right with what is being reported but because it usually originates as data at the ‘front line’ they find it difficult to get to the bottom of their concerns.
I can help as I’ve conducted several investigations usually involving direct discussion with front line staff and reporting my findings directly back to the Board or Directors concerned.
I’m confident in dealing with organisations of any size in any sector, given the appropriate level of senior management support. See my profile for more information.